Refund and Return Policy

Last Updated: October 17, 2026

1. Return Window

You may request a return within 30 days of delivery.

To qualify for a return, items must be unused, in their original condition, and in their original packaging. Proof of purchase or an order number is required.

Items that have been used, washed, altered, or damaged by the customer may not qualify for a return. Gift cards and items clearly marked as final sale or clearance are not eligible for return unless required by applicable law.

2. How to Request a Return

To start a return, email info@dagjihh.shop within 30 days of delivery. Include your order number, the item you wish to return, and the reason for the return.

Our customer service team will review your request and provide return instructions. Please do not send a package before receiving confirmation and the designated return address.

3. Return Method

Approved returns must be sent by mail to the return address provided by our customer service team. At this time, returns are handled through the mail; in-person returns are not available unless we expressly confirm otherwise.

Please package the item securely and follow the instructions provided. We recommend using a shipping service with tracking and keeping your shipping receipt until your return has been completed.

4. Return Shipping Costs

Standard Returns

For returns due to a change of mind, an incorrect selection, or another reason not caused by an error on our part, the customer is responsible for return shipping costs.

Original shipping charges, if any, are not refundable unless required by applicable law or otherwise confirmed by us.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or different from the item ordered, contact info@dagjihh.shop within 7 days of delivery. Include your order number, a description of the issue, and photographs where possible.

After reviewing your request, we will provide return instructions and, where applicable, a prepaid return shipping label or another appropriate arrangement. For confirmed damaged, defective, or incorrect items, Dagjihh will cover reasonable return shipping costs.

Please contact us before paying to return an item affected by a confirmed fulfillment error.

5. Refund Review and Processing Time

After your returned item is received, we will inspect it to determine whether it meets the return requirements.

Once your return is approved, we generally initiate the refund to your original payment method within 1–2 business days.

After we initiate the refund, your bank, card issuer, or payment provider may require an additional 7–10 business days to post the funds. The actual time may vary depending on the payment provider and your financial institution.

We will contact you if there is a problem with your return or if additional information is needed. If a return is not approved, we will explain the reason where appropriate.

6. Exchanges

Exchanges are not guaranteed. If you need a different item, size, or variation, contact info@dagjihh.shop to ask about availability and the available options.

7. Cancellations

If you need to cancel an order, contact us as soon as possible. We will try to assist if the order has not yet been processed or shipped. Cancellation cannot be guaranteed after fulfillment has begun.

8. Contact Information

Merchant Name: Dagjihh
Email: info@dagjihh.shop
Phone: +1 (330) 205-3274
Business Address: 2230 Bass Ave SW, Supply, NC 28462, United States